Empowering
vs. Enabling: What role do YOU play?
Everyday,
I try to scan through the various social media outlets where my colleagues gather and distribute volumes of
information. Before ever arriving at some venues, I have a pretty
good idea of what I'm likely to find there. Others are not so easily
“defined”.
Yesterday,
while visiting a popular Flight Attendant group on Facebook (5000+ members), I read a disturbing
post from a union officer. His suggestion that colleagues are
losing their jobs at the rate of 4 per month from taking bad advice
from OTHER FLIGHT ATTENDANTS left me gobsmacked! The statistic is
daunting enough. The circumstances, at least to me, are just short
of surreal. His premise is that our peers are being terminated
because they follow the advice of other Flight Attendants whom they
consult on the jumpseat, in the crew room, on Facebook, etc!
Although the precise reason for the terminations was not cited, the
officer implied that they all had something to do with a FA telling
scheduling that they “can't or won't work a trip”.
How
is this situation possible? We aren't discussing speaking to your
supervisor because a friend told you, “oh, sure, those shoes are
acceptable.” We aren't talking about a step of discipline because
you read on Facebook that it was OK to have 5 separate sick instances
in 6 months. We're talking about LOSING YOUR JOB! (In a college
Psychology class that I took in the late 1970s, “job loss” was
considered a PIVOTAL “life event” right up there with “death of
a loved one” and “divorce”. Have times changed so much?)
Ultimately,
the unfortunate colleague taking advice without research or
verification is responsible for whatever results. It is the
responsibility of each individual to verify facts using the resources
available before they make these monumental and often calamitous
decisions. After all, it's his/her job that is in jeopardy.
But
what role do we, Flight Attendant colleagues, play in the process? For all their many
benefits, universal instantaneous communications portals like
Facebook play a role too. When we glibly say something to a
colleague like, “I would just tell scheduling there is NO WAY I'm
going to fly THAT trip”, do we ever stop to think of the potential
impact that statement might ultimately have? How easy is it to build
your “online reputation” as a “bad mo-fo” by disseminating
such high-handed, shoot-from-the-hip advice? Why do SO MANY do it?
Because
it makes them feel powerful, awesome, respected, important.... ARGH!
Isn't
it just as easy to say, “before you say anything to scheduling that
might cost you your job, READ YOUR CONTRACT”? Yes, it feels good
to be the disseminator of information, to be recognized as a
knowledgeable resource, but do you want that positive feeling at the
cost of potentially aiding and abetting someone in the loss of their
job?
EMPOWER
the questioner to find the answers using the resources available to
all of us. Don't ENABLE them to skip that KEY step and potentially
put themselves in a position to lose their job.
Who
do YOU respect more: the EMPOWERer OR THE ENABLER?
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